E-commerce & Retail • AI Assistant

Aisle

An AI sales rep in every aisle of your store.

Aisle puts a knowledgeable shop assistant on every page of an online store - one that actually knows the catalog. It rolls sales chat, customer support, and a talk-to-shop voice mode into a single storefront app that syncs products and policies the moment it's installed, then answers questions, recommends products, and adds them to the cart in real time.

Aisle AI sales and support assistant
Sales + Support
AI Agents
Chat + Voice
Channels
17
Languages
Zero-config
Setup

What Aisle Does

One assistant that sells, supports, and speaks - grounded in your real products.

Conversational Sales Agent

Recommends products from the live catalog and adds the right one to the cart without the shopper ever leaving the chat.

Always-On Support Agent

Answers order status, shipping, returns, and policy questions around the clock, then hands off cleanly to a human when it matters.

Talk-to-Shop Voice Mode

Shoppers tap the mic and speak naturally. Flat pricing means there's no nervous per-minute meter running in the background.

Auto Catalog & Policy Sync

Pulls the full product range, collections, and shipping and return policies on install - and keeps them current as the store changes.

Human Handoff Inbox

A native admin inbox where staff jump into a live conversation and hand it back to the assistant once they're done.

Revenue Attribution

Ties closed orders back to the conversations that influenced them, so the assistant's impact is auditable - not guesswork.

The Challenge

Online stores were stitching together three separate tools - one for sales chat, one for support tickets, and another for voice - each with its own dashboard, its own bill, and its own copy of the product data that quietly went out of date. Shoppers got generic answers, staff drowned in repetitive questions, and nobody could tell which conversations actually led to a sale.

Our Approach

We built Aisle as a single storefront-native app that reads the live catalog and policies directly, so the assistant is always answering from the truth rather than a stale export. Sales, support, and voice share one brain and one set of guardrails, the merchant configures tone and escalation rules without code, and every product suggestion can act on the cart in the moment.

The Outcome

Merchants replaced a cluttered stack with one assistant that installs in minutes and starts helping shoppers immediately - in their own language, by text or by voice. Support load drops because the routine questions are handled, the team steps in only when it counts, and revenue can finally be traced back to the conversations that earned it.

Technologies Used

A storefront-native stack built for real-time, catalog-grounded conversations.

React Router v7
TypeScript
Shopify Polaris
App Bridge
PostgreSQL
pgvector
Prisma
Redis
BullMQ
Google Gemini
Preact
Vite

Frequently Asked Questions About This Project

Common questions about Aisle, the AI sales and support assistant for online stores

Want an AI Assistant for Your Store?

Let's talk about a sales-and-support assistant that knows your catalog and works the moment it's live.